Digital Marketing Account Director
We are looking for a Digital Marketing Account Director to lead and manage our client accounts and agency teams. This role is ideal for someone with proven experience in delivering successful digital marketing strategies and managing high-performing teams.
We are in a high-growth phase and are looking for an individual ready to take on a new challenge or advance to the next stage of their career. With our ambitious growth plans, this role offers significant opportunities to make your mark and build a high-performing team around you. It’s ideal for a self-starter who is motivated to shape the future of a dynamic and growing agency.
You should be confident in leading client relationships, mentoring team members, and ensuring our digital marketing campaigns drive measurable results.
As the key point of contact for high-value clients, you will take ownership of campaign performance and client satisfaction, working closely with account managers, developers, and creatives to ensure seamless delivery.
Location
This role requires someone who can attend the office in Glasgow (Monday to Thursday) and meet clients on-site. You will also have access to city-centre co-working spaces and meeting rooms as required.
Your Responsibilities
- Build and maintain strong relationships with high-value clients, acting as the primary point of contact.
- Develop and oversee strategic marketing plans for clients, ensuring alignment with their business goals.
- Lead, manage, and mentor the team, including account managers, developers, and content creators.
- Monitor project timelines, budgets, and deliverables to ensure campaigns are completed on time and within scope.
- Drive client growth by identifying upselling and cross-selling opportunities.
- Present campaign strategies, performance updates, and ROI reports to clients and internal stakeholders.
- Collaborate with the Managing Director to develop long-term agency growth strategies.
- Stay up-to-date with the latest trends in digital marketing, ensuring the agency remains at the cutting edge.
Role Requirements
- Proven experience in digital marketing (minimum 5 years, with 2+ years in a senior role within an agency environment).
- A strong background in managing and growing client relationships.
- Expertise in B2B marketing, lead generation, and performance marketing across channels such as SEO, PPC, email, and marketing automation.
- Leadership skills, with a history of managing multidisciplinary teams.
- Analytical mindset with a proven ability to interpret data and derive insights.
- Excellent communication, negotiation, and presentation skills.
- Organisational skills to juggle multiple projects and priorities simultaneously.
Who Excels in This Role?
Top performers in the position usually have:
- A proactive approach to problem-solving and decision-making.
- Experience driving account growth and profitability.
- A strong understanding of digital marketing performance metrics.
- Empathy and adaptability in managing team dynamics and client expectations.
- A passion for helping businesses scale and succeed.
What Are Some of the Benefits of Working at The Munro Agency?
- Flexible working hours (after 6-month trial period).
- Hybrid working + co-working space.
- Annual employee bonuses.
- Learning & development budget.
- Leadership development opportunities.
- Training for advanced digital marketing certifications.
- A dynamic and supportive team environment.
Benefits
- Company events.
- Private medical insurance.
- Monthly team lunches.
- Early finish Friday - every Friday.
- Occasional trips to Tiree for team retreats.
About The Munro Agency
The Munro Agency is on a mission to help B2B businesses in the UK and USA grow through powerful digital marketing solutions. We specialise in SEO, lead generation, PPC, and marketing automation.
As an employer, we are committed to creating a supportive, dynamic work environment where team members can thrive.
Job Type: Full-time
Pay: £50,000.00-£52,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Private medical insurance
- Sick pay
- Transport links
Schedule:
Application question(s):
- What attracted you to this opportunity, and how does it align with your personal and professional goals?
Experience:
- Digital Marketing: 4 years (preferred)
- Marketing Agency: 2 years (preferred)
Work Location: In person
