Content Manager
- Location: remote, UK
- Salary: £39,000 - £40,000
- Hours: 35 hours per week
- Contract type: 11 months fixed term
- Application deadline: Sunday 19 January
- Interview dates: w/c 4 February
About RNID
We are the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
Join our team
We are a remote working organisation, with colleagues based across the UK, Scottish Highlands and Northern Ireland. We come together in person each year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation.
We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
What you will be doing
The Content Manager is responsible for creating and delivering impactful content that showcases RNID’s work and engages our audiences. Managing one direct line report, the postholder works closely with colleagues in Marcomms and Fundraising to ensure RNID’s supporter communications are high quality and on brand.
You will:
- Produce the supporter magazine three times a year. This includes planning the content; writing, editing and sourcing articles; coordinating regular contributors; working with designers; and project managing each magazine’s production from concept through to delivery
- Write engaging content for other materials aimed at new and existing supporters, such as fundraising appeals and RNID's case for support
- Line manage the Content Officer
- Review and edit content to ensure it adheres to brand guidelines, acting as an expert on RNID’s tone of voice
- Take ownership of the content function at RNID, write up key processes relating to the magazine and supporter content, and follow project delivery processes
- Work with key stakeholders in areas such as design, digital marketing and fundraising to ensure projects and deliverables are completed to time and standard
- Ensure existing supporter content is monitored and refreshed as required
- Track and act on data related to the magazine
You
We’re looking for an experienced writer with the ability to engage and inspire our supporter audiences. You’ll feel comfortable learning our brand guidelines and tone of voice, and you’ll be able to act as an expert on these. While line management experience isn’t essential, you’ll have an interest in coaching and developing one direct line report, as well as in collaborating with colleagues in a remote working environment. You’re confident managing projects from start to finish, following internal processes to get the best from stakeholders.
Essential skills for the role
- Strong communication, copywriting and editing skills
- Experience creating content for an organisation, ideally for print and digital channels
- Experience managing projects and working with different stakeholders, such as designers and external copywriters
- Experience using the Microsoft Office package
Desirable skills for the role
- Experience producing a magazine or similar print publication
- Experience of the charity sector and an understanding of different charity audiences, particularly in fundraising
- Experience creating, learning and/or following an organisation’s brand guidelines and/or tone of voice
- Experience setting and/or following internal processes related to content production and requesting work from creatives
- Line management experience
- Experience tracking and acting on content data and insight
What we can offer you
- 28 days annual leave plus all bank holidays
- Plus 2 wellbeing days for extra flexibility
- Sickness benefit entitlement from day 1
- Fully remote working with no core hours
- £26 remote working allowance every month
- Pension scheme with 4% employer contribution
- Employee assistance programme that provides counselling sessions
- Additional benefits for maternity, paternity and adoption
Our commitment to diversity
We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.
Disability Confident
Disability Confident RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.
