This is a flexible role for a Administrative Assistant role at IRS - you can join us part-time or full-time. We offer the opportunity for you to grow in the role and move to a managerial role in 6 months based on your performance. We encourage hardworking employees with incentives, promotions, bonuses and partnerships.
You will be responsible for the operations, administrations, communication with clients, providing customer service, sales support, conducting training activities, hosting and creating videos and assisting with sales management tasks on a daily or weekly basis.
We have offices in Central London, Knightsbridge. We encourage hybrid work environment. We are a living wage employer. We support and encourage diversity and equality at the workplace. We proudly welcome everyone to apply - even if you don't have the experience. If you are looking to move from elsewhere in the UK, we will encourage your relocation and provide support to the successful candidates.
```Responsibilities```
- Provide administrative support to ensure efficient operation of the office
- Answer and direct phone calls in a polite and professional manner
- Assist in resolving any administrative problems
- Prepare and modify documents including correspondence, reports, drafts, memos, and emails
- Schedule and coordinate meetings, appointments, and travel arrangements for managers or supervisors
- Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Perform data entry tasks as needed
- Organize and maintain filing systems, both electronic and physical
- Provide general support to visitors.
- Meet with clients when needed and perform an initial assessment to understand client’s situation
- Collecting information about the client’s business through a variety of methods (interviews, surveys, reading reports etc.)
- Organize and execute assigned business projects on behalf of clients (recruiting, promotional campaigns etc.) according to client’s requirement
- Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes in order to find implementable solutions
- Liaise with both new and existing clients to review existing services and advise how this could be improved for mutual benefits
- Oversee, create, host audio and video productions to entice new sales accounts to maximise service delivery and increase margin through adding value to the existing services, upselling, cross-selling, etc
```Qualifications```
- No previous job experience required. However, proven experience for any role are welcome
- Excellent soft skills
- Strong organizational skills with the ability to multitask and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Professional phone etiquette
- Ability to work independently with minimal supervision
- A team player with leadership and coaching skills
- Event management
- Creative production
- On camera experience
You will be a proactive self-starter with the digital know-how to support business, sales and marketing activity and execution, identifying, analysing & executing new business leads. You will manage existing services to improve customer satisfaction and aid business growth. You may also be asked to take more prominent role in the company with rewards, if you are invited to become an authorising officer.
We have entry-level and experienced positions. Apart from this role, we are looking for admin, creative and other staff. Apply for all roles here
Follow us on Linkedin for more https://www.linkedin.com/company/irs-limited/
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Types: Full-time, Permanent, Temp to perm, Internship
Contract length: 24 months
Pay: £22,608.00-£29,338.38 per year
Additional pay:
- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Quarterly bonus
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Employee stock ownership plan
- Employee stock purchase plan
- Enhanced maternity leave
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Profit sharing
- Relocation assistance
- Sabbatical
- Work from home
Flexible language requirement:
Schedule:
- Flexitime
- Monday to Friday
Application question(s):
- Are you a citizen of the UK?
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative experience: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in London
Expected start date: 15/12/2024
