Product Designer

Kinetic Software Solutions • Milton Keynes, ENG, GB • £45,000 - £50,000 / year • 2w ago

The Product Designer is a key role within the Products team, helping provide and support design on a variety of projects. They will own the design process and see work continuously shipped to our customer base.

They will work alongside our Senior Product Designer to create and guide a user focused process for all our product development.

As a Product Designer, you will be the voice of our customer through-out the product development life-cycle, understanding pain-points and validating assumptions and risks.

Key Responsibilities

You will work closely with our customers (internal and external) to understand their needs through a variety of research methods.
Each feature you work on will be yours, including research, sketching and the implementation. You will own the design with the support of the Product and Development teams.
Identify areas of the product to improve and new problems to solve. Articulate your decisions with research insights and data.
Ideate and craft solutions to meet our customer needs across a range of devices.
Use prototypes to test solutions and validate your thinking.
Collaborate closely with the development team to ensure high-quality implementation.
Help build a strong product and user-centred culture within Kinetic.
Ability to communicate and present to all levels of an organisation.

Skills, Knowledge and Expertise

Experience of product design, preferably from an EdTech or SaaS background
Experience using design thinking to solve complex business problems.
A passion for user experience.
Comfortable exploring and researching problems as you are creating solutions.
Visualise and communicate problems and solutions using a range of deliverables.
Experience of Figma or other similar software to build interactive prototypes and design systems.
Plan and facilitating research activities to better understand customer needs and generate actionable insights.
Knowledge of inclusive design and web accessibility.

Benefits

Working for an organisation where people and culture genuinely matter.
Working in a sector that becomes an extension to your team, with many opportunities to network, travel and learn.
Excellent training and support with the opportunity for further professional development.
Performance-related bonus scheme.
25 days annual holiday allowance plus bank holidays off.
2 wellbeing days a year to rest and recharge.
Christmas shut-down period for a well-deserved break.
5% Company contribution to pension, employees pay 3%
A flexible benefits package, which is customisable by you. You can choose from private health care, life assurance, personal development, cinema tickets, wide range of discounts at retailers and so much more!

Please note this role is a Maternity cover Fixed Term Contract until May 2026

About Kinetic

Kinetic was founded in 1998 with one aim: to develop the most innovative software to help university accommodation and conferencing teams deliver the best student and customer experiences possible.

Fast forward 25 years, and we are now the technology partner of choice to the worlds' leading universities and colleges. We are ranked #1 on the APUC framework, ITS1051 AP, for student accommodation management, conferencing and events management, hotel management and multifunctional management systems.

We supply mission-critical software for over 350 customers, from the University of Nevada Las Vegas to Monash in Australia... Not to mention over 80% of universities in the UK.

Since 2015, Kinetic has been part of the Volaris Group. Volaris help strengthen and grow vertical market software companies so, like Kinetic, they become leaders in their industry.