Digital Marketing Specialist – CRM

About Us

At Mercedes-Benz Cars, we’re passionate about what we do. Whether we’re exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do.

The marketing team at Mercedes-Benz is an innovative, inclusive, vibrant place to work. Everyone has the chance to be themselves, to contribute, and to be heard. It’s a respectful, enjoyable place for positive people. Fresh thinking and great ideas are always encouraged.

How You’ll Play Your Part

We’re looking for someone creative and driven, who understands the digital marketing environment, to help manage the Mercedes-Benz tactical CRM campaigns to ensure effective customer communications in order to generate high quality leads.

You’ll thrive in a fast-paced, rapidly evolving environment working closely with our agencies and internal stakeholders to develop relevant and timely CRM campaigns. You’ll develop a detailed understanding of the customer database, sales, and marketing reporting and how to utilise the data to identify that we are targeting the right customer with the right message at the right time. You’ll be data-driven decision maker, who can communicate complex concepts to all levels of the business.

We’re passionate about exceptional communication, and your contribution will be key as you’ll be engaging internal stakeholders to hold monthly meetings to provide updates on the CRM work and activity. You’ll apply your enthusiasm, creativity, and high attention to detail to share campaign results and insights to the wider business to improve future campaigns and to ensure maximum return on investment.

At Mercedes-Benz Cars, we operate with integrity and therefore you’ll need to adhere to ethical standards in accordance with Daimler AG Policies and the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law.

What’s In It For You

As well as the opportunity to work in a dynamic environment, with a great team and culture, we’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach – achieving a great balance between remote and office working.

We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.

Who We Are

Through the doors of Mercedes-Benz you’ll find a passionate team working to drive creative and innovative solutions. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity.

We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.

What’s next?

Once you click apply, we’ll take you through to the Mercedes-Benz Group careers portal – this is our parent company site, so don’t worry, you’re in safe hands. Here, you’ll find a short application form to complete.

Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.

Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.

Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.

Your application data is held within our secure application tracking system called Taleo – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as careers@mercedes-benz.com for further information.

If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or datacompliance@mercedes-benz.com.

Group

Mercedes-Benz Group AG

Organization

Mercedes-Benz UK Limited

Mercedes-Benz in the UK

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Digital Marketing Specialist