Does this sound like you?
You’re eager to progress your career and your next step is towards an environment of innovation and empathy, putting yourself in the shoes of your customers. You’re looking for an opportunity to belong within an industrious Product team and believe that feedback and being challenged are some of the best ways to grow.
You thrive working closely with the wider team and you’re inspired by the opportunity to collaborate with Engineers and Product Managers. You’d love to utilise your design mindset in a team where you can gain a deep understanding of a product, in a company that really encourages you to do so.
It’s important to you that the product you’re helping to create is impactful and solves real-world problems. You’re looking for an opportunity to be highly visible and absolutely integral to the growth and success of the business.
You'll also have:
2+ years of product design experience, including exposure to native app design.
Some experience with being responsible for the full end-to-end life-cycle of the creative design process.
An understanding of and experience with user research - using qualifying questions and surveys to quantifiably understand the user experience.
A portfolio that showcases your skills in Visual Design, Interaction, Usability and Research.
Knowledge and experience with design software (Figma, Adobe Creative Suite, Miro or FigJam).
Familiarity with data collection and visualisation software such as Mixpanel, Databricks, Power BI, Google Analytics or similar.
What you'll be doing (in a nutshell)
Working end-to-end with Product Managers, Designers and Engineers to continually improve and contribute to the design of our newly enriched product offering within the now merged Perkbox Vivup organisation.
You’ll have visibility of strategic decisions and the opportunity to enjoy a wide remit for solutionising and decision making.
A key focus will be continuously discovering and understanding our customers' needs and challenges through both customer research and data analysis. This will provide the foundation for you to create clear, compelling narratives and deliver simple but meaningful outcomes that bring real value to our customers, building an experience they truly love using.
Day to day you’ll:
Research and testing
Conduct group or 1:1 interviews with customers.
Create customer surveys.
Use software to test prototypes and gather feedback on your designs.
Build strong relationships with customer facing teams.
Concepts and scoping
Create wireframes to showcase user journeys and flows.
Perform audits on the current product to assess its performance.
Be aware of best practice and trends to understand customer expectations.
Negotiate requirements to deliver maximum value with minimal effort.
Work collaboratively, utilising workshops to share ideas and solve problems.
Be open to feedback and use it to improve your designs.
Build clear narratives that link your work to a customer problem.
Execution and delivery
Utilise a mobile-first approach to create designs that are fit for purpose for both responsive web and app interfaces.
Create pixel perfect images ready for developer screens to help the transition from design into development.
Help manage a design system to keep our experience consistent.
Collaborate with engineers - testing designs on both app and web to ensure smooth delivery.
The tools you’ll use:
Figma - Used to create low or high fidelity designs
Figjam - Used for high level brainstorming and workshops
Maze - Used for user testing
Mixpanel - Used to track data
Intercom - Used for product outreach (Tours, Surveys, Banners, etc)
Dovetail - AI tool used decoding research
Notion - Storing research results
Google drive - Design / research assets
Why Perkbox Vivup?
In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform.
With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees — something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis.
From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace.
As a combined entity, we can assist more employees than ever before to live and work better through our combined expertise in the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we’re positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing.
The interview process
Initial phone screen with the Talent Team (30-40 mins)
Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on talent@vivup.co.uk
We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations
We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!
Thank you for considering joining Perkbox. We cannot wait to learn more about you!
