Join us as the leader of our Online Content Production team, where you'll oversee a dynamic group of content specialists. We're seeking an organised and creative manager who can juggle the fast-paced workflow of an ever-changing ecommerce platform. If you're passionate about crafting top-notch digital experiences and ecommerce content, this role is for you.
You'll guide your team through the entire content management process within our Sitecore CMS, working closely with Digital Trading, Experience Design, and other key departments to ensure our content shines across all digital platforms.
Your success will be measured by elevating our digital content game while keeping your team performing at their best. You'll play a key role in helping Parkdean consistently deliver exceptional, customer-focused content that highlights the best of our holiday and holiday home offerings
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK’s largest holiday park organisation, we can offer:
- Up to 50% off holidays with us.
- 30% off park activities, food & drink.
- 25% off holidays for friends & family.
- Clear career pathways for those looking to progress.
We want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy.
- Lead the day-to-day management of the Online Content Production Team.
- Build a smooth, efficient ContentOps workflow for delivering top-notch, customer-focused content.
- Plan and manage content that aligns with business goals and brand guidelines.
- Oversee the entire online content process, from style guides to CMS governance.
- Collaborate with marketing, SEO, and digital teams to create and execute our digital content strategy for ecommerce and lead generation.
- Use data and research to make smart content decisions that meet user needs.
- Ensure content is always in the right place at the right time to help customers find the right products and solutions.
- Champion user-centered design and accessible content.
- Apply analytical skills to solve design challenges and question assumptions.
- Develop a strong measurement framework to assess content effectiveness and drive continuous improvement.
- Innovate new ways of working and content production for better efficiency.
- Uphold the highest standards of content quality.
- Stay on top of market trends to support growth and improve conversion performance.
- 3-4 years' experience with strong CMS skills (Sitecore 10 is a plus).
- Proven track record managing CMS editors and content writers.
- Experience implementing content governance, workflows, and processes.
- Customer-focused with a curious mind.
- Collaborative experience with digital marketing and SEO teams.
- Data-driven, with solid project management and workflow planning skills.
- Detail-oriented, analytical, and highly organized.
- Excellent communication and presentation skills.
- Thrives in a collaborative, matrix team environment.
Whatever you do, please don’t filter yourself out! We are often flexible when considering an applicant’s skills and experience for a role. So, don’t be put off if you don’t tick all the boxes.
At Parkdean Resorts we don’t leave unforgettable moments to chance.
We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, ensuring holiday happy is never far away.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact the team at stephanie.wood@parkdean-resorts.com
