Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people, too.

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re

a team of over 7,000 people with a purpose to deliver one of life’s essentials. We do it all while thriving in our unique culture and making a lasting difference to our planet, society, and careers.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

Within our highly engaging Communications team, we’re on the lookout for a Creative Content Officer to join us, becoming an integral part of our in-house creative agency.

In this bespoke and high-profile role, you’ll manage the day to day running of the internal creative team. You’ll be coordinating campaigns and projects from the initial brief through to delivery, making sure that work flows through the agency efficiently and is delivered to a high-quality standard on time.

As our face into the business, you’ll own the creative process and will be tasked with gaining clarity on requests for content, all whilst championing and advocating our brand guidelines.

Your key accountabilities will include:

Lead the day to day running of the internal creative team, managing creative content requests from brief through to delivery, overseeing resource management and making sure work is delivered to brief, on brand and on time
Evaluating our content traffic processes and inputting ideas on how to improve current practices where required
Monitoring creative demand vs resource capacity and updating key stakeholders where appropriate
Working across multiple projects and ensuring all parties are informed of progress and problems
Managing our print suppliers, sending artwork to print
Building relationships with key stakeholders at all levels across the business
Upholding customer service standards making sure all people who interact with the agency get the same excellent experience
Overseeing recharges and completing monthly accounts

WHAT YOU’LL BRING TO THE ROLE

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

You’ll join us with prior experience of working within a creative team, will have creative flair and extensive knowledge of the creative production process.

We need someone who is a tactful communicator, with the ability to build strong, collaborative working relationships with stakeholders at all levels across the business. Our clients are our team, and you will be responsible for building great relationships with them. You’ll need to be clear, diplomatic and on the ball at all times. You must be comfortable with managing challenging conversations around deadlines and feedback.

Most important of all, as our new Creative Content Officer you’ll need to possess exceptional time management and organisation skills. You will relish working in a fast-paced, high volume workload environment, be able to manage multiple project deliverables to tight deadlines and be comfortable with navigating in a changing landscape.

And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250 per annum based on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our ‘Academy’
Electric vehicle scheme and retail offers
Family friendly policies (including, a year off fully paid maternity and adoption leave)
Two volunteering days per year

WHAT’S NEXT

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails

SEVERN TRENT jobs

Creative Content Officer