Job Summary

Company Overview: Grand Prix Racewear Ltd, based at Silverstone, is a leading retailer specializing in motorsport apparel, accessories, and equipment. We offer a wide range of high-quality products for professional and amateur racers alike, including race suits, helmets, gloves, and custom racewear. We are seeking a motivated and detail-oriented Ecommerce Specialist to join our team and help manage our online sales channels.

Position Overview: Working within the Ecommerce team, the E-commerce Specialist will be responsible for the upkeep of all aspects of our online sales platforms, including eBay, Amazon, TikTok and our main website. This role requires a strong understanding of e-commerce platforms, digital marketing, product management, and customer service. The candidate will work closely with the sales team to ensure a smooth, efficient, and profitable online sales process.

Key Responsibilities:

Product Management and Listing:
Create, and optimize product listings on various online platforms such as eBay, Amazon, WooCommerce and TikTok Shop.
Ensure product information (descriptions, prices, images, specifications) is accurate, up-to-date and aligned across all channels.
Work with internal teams to ensure new product releases are promptly listed and featured online.
Regularly manage stock availability and inventory listings.
Platform Management:
Manage and maintain our WooCommerce website, ensuring all product pages are optimized for user experience and SEO.
Oversee the integration of the TikTok Shop with the website and other platforms to ensure seamless product listings and order management.
Manage eBay and Amazon seller accounts, including order fulfilment, customer queries and product reviews.
Digital Marketing and Sales Optimization:
Develop and execute digital marketing strategies to increase traffic and sales on all platforms.
Optimize listings using keywords, SEO best practices and promotional strategies like discounts and sales events.
Analyse traffic and conversion data to continuously improve product positioning and online sales performance.
Customer Service & Support:
Respond to customer inquiries across all platforms in a timely and professional manner.
Collaborate with the customer service team to resolve order issues and product queries.
Data Analysis and Reporting:
Track, analyse and report on sales performance across all platforms.
Use data analytics tools to monitor trends, customer behaviours and sales patterns to identify opportunities for growth.
Platform Compliance and Best Practices:
Ensure all listings adhere to platform-specific guidelines and policies (e.g., Amazon’s brand registry, eBay’s seller standards).
Stay up to date with the latest developments and updates in platform algorithms and listing best practices.
Collaboration and Coordination:
Work closely with the ecommerce team to ensure the timely launch of new products and marketing campaigns.
Collaborate with suppliers to enhance product descriptions and ensure high-quality visuals.
Provide feedback to the management team to improve website functionality and user experience.

Skills & Qualifications:

Proven experience in operating e-commerce platforms such as eBay, Amazon, Word Press and WooCommerce.
Strong knowledge of SEO, product listings optimization, and digital marketing strategies.
Experience in managing inventory, order fulfilment, and customer service in an e-commerce setting.
Proficiency in data analytics tools, Microsoft Excel, and online sales management software.
Excellent written and verbal communication skills.
Ability to work independently and manage multiple tasks.
Strong attention to detail, especially regarding products online.

Desirable but not essential

Experience in the motorsport or retail/ecommerce industries.
Familiarity with Google Analytics and paid search/social media advertising tools (e.g., Google Ads, Facebook Ads Manager).
Familiarity with email marketing software such as Mailchimp.
Knowledge of product photography, photo editing, and graphic design tools (e.g., Photoshop, Canva, GIMP).

Education

· BTEC/A Levels or equivalent

We look forward to welcoming a passionate and skilled E-commerce Specialist to our team at Grand Prix Racewear.

Job Type: Full-time

Pay: £23,000.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Schedule:

Monday to Friday

Education:

A-Level or equivalent (preferred)

Experience:

Digital marketing: 1 year (preferred)
Marketing: 1 year (preferred)

Work Location: In person

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E-Commerce Specialist