Important - Please read before applying:

The job role is a hybrid working role:

3 days in our Alconbury Weald (Cambs) office - Tuesday, Thursday & Friday
2 days remote working - Monday & Wednesday

Please do not apply unless you are able to travel to our office on those days. E-Commerce experience is essential.

Job Title: Amazon Client Account Manager (E-Commerce Experience Essential)
Salary: £25,000-£30,000
Hours: 8:30am to 5pm
Days: Monday to Friday
Location: 3 days on-site at our Alconbury Weald, Cambridgeshire office, 2 days (Monday & Wednesday) remote working

Introduction:

Since launching back in 2007, Unified Retail has become one of the largest partners for FMCG brands on Amazon, working with some of the leading brands across multiple categories including Health & Personal Care, Grocery, Pet Supplies and more!

Due to continued growth, we’re recruiting an Amazon Client Account Manager who will be responsible for ensuring that our agency clients are provided with the best possible service and results.

The successful candidate will be the point of contact for their accounts and be responsible for working with various members of the team to ensure that we’re always meeting deadlines.

Job Description:

Be the point of contact for your clients
Leading calls with your clients (weekly, fortnightly or monthly)
Continuously identify ways for us to improve your client's sales
Planning projects and agreeing deadlines
Working with our internal marketing and operations teams to ensure deadlines are agreed and achieved
Maintaining a full understanding at all times of your accounts and latest changes
Weekly and monthly sales, advertising and general account reporting
Feeding proactive suggestions to your brands to grow their Amazon sales
Taking complete ownership and responsibility for your accounts

Requirements:

Experience in an e-commerce role is essential
Ability to understand and interpret various types of data
Confident in communicating with brands of all sizes
Ability to work under pressure and oversee multiple tasks at once
Great relationship builder
Good problem solver who has the ability to think outside the box
A desire to continuously upskill yourself with the latest features, tips and tricks
Advanced knowledge of using programs such as Word and Excel

Preferences (not essential):

Experience in either Amazon Seller Central or Amazon Vendor Central
Experience in an account management role
Understanding of PPC (pay per click) advertising

This is a fast-paced high-volume role that requires the post holder to work quickly and efficiently in a busy and dynamic environment, where there are many tasks to complete and many customers and clients to serve. This role is both challenging and rewarding, it offers variety, learning opportunities, and a sense of accomplishment. However, we appreciate that a role such as this can be demanding, as it requires multitasking, prioritising, problem-solving, and adapting effectively to challenges and constantly changing situations. The ideal candidate will be resilient, adaptable with great customer service skills and strong attention to detail.

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Schedule:

Monday to Friday
No weekends

Ability to commute/relocate:

Huntingdon, PE28 4XA: reliably commute or plan to relocate before starting work (required)

Experience:

E-commerce: 1 year (required)

Work Location: Hybrid remote in Huntingdon, PE28 4XA

Unified Retail UK Ltd jobs

Amazon Client Account Manager (E-Commerce Experience Essential)