Are you passionate about crafting impactful marketing strategies that elevate luxury experiences?
We have an exciting opportunity for an Assistant Marketing Manager to join our dynamic team at Shangri-La The Shard, London.
Under the guidance of the Director of Marketing and Communications, you’ll play a pivotal role in driving brand awareness, guest loyalty, and revenue growth across our hotel and renowned dining venues. This diverse role spans digital marketing, partnerships, social media, direct marketing, and advertising, providing an exceptional platform to showcase your expertise in luxury hospitality.
Who are we?
We are Shangri-La The Shard, London, the city’s first elevated luxury hotel, located in the iconic Shard. With 202 luxurious rooms and suites, world-class dining, and three unique event spaces offering breathtaking views of London, our hotel is more than just a destination—it’s a brand that embodies elevated luxury. Situated at the heart of the capital’s vibrant culture, we craft unforgettable experiences that not only delight our guests but also serve as powerful touchpoints in our marketing strategy, showcasing the best of London’s skyline and hospitality.
What are we looking for?
We are seeking a driven and innovative marketing professional with a passion for luxury hospitality. The ideal candidate will have:
- A degree in marketing or a related field, with extensive knowledge of digital and direct marketing.
- A minimum of 3-5 years’ experience in marketing, ideally within the luxury hospitality or London market.
- Advanced analytical and interpersonal skills, with the ability to translate vision into actionable strategies.
- Experience working with multiple CMS systems and advanced proficiency in Excel and Word.
- Proven success in creating and executing social media strategies to drive engagement and growth.
- Strong leadership qualities, with experience managing and mentoring team members.
- Familiarity with marketing budgets and the ability to manage them effectively.
- Exceptional communication skills, both written and verbal.
Additional Qualifications That Would Be Advantageous
- Experience working in a luxury hotel marketing role.
- Proficiency in a second language.
- A master’s degree in marketing or a related field.
- A creative and proactive approach to identifying marketing opportunities.
- A friendly, outgoing personality with strong diplomatic and team-building skills.
Benefits
In joining the Shangri-La Hotel London, we will offer you an array of exclusive benefits and lifestyle options such as but not limited to:
- BUPA Private Medical and Dental Insurance
- Competitive and generous pension contribution scheme
- 50% discounts in our exclusive award-winning luxury Restaurants and Bars
- “CODE Hospitality membership”
- Complimentary dining whilst at work
- Complimentary dry-cleaning service for your work attire
- Annual season travel ticket loan to support you in your journey to work
- Staff rates at properties worldwide
- Exclusive discounts across London Bridge area via the “Shard Card “membership scheme
- Loyalty benefits- such as complimentary stays, monetary recognition for long service
- Investment in your personal development via our vast online Shangri-la academy courses
- Internal promotions and endless opportunities
- Unique cultural and engagement events across all teams
- Immediate enrolment onto our employee recognition platform “moments of joy”
- Financial recognition for introducing new successful team members into the hotel via our inhouse talent team
Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
