Are you ready to take the next step in your property career? At Martin & Co, we’re not just in the business of property—we’re in the business of building dreams. As one of the UK’s most respected property agencies, we’re looking for a driven and dynamic Branch Manager to lead our team to new heights.
Why Join Martin & Co?
At Martin & Co, part of The Property Franchise Group (TPFG), we are proud to be one of the UK’s most recognized and trusted property brands. With over 30 years of industry experience, a nationwide presence, and a strong reputation for delivering exceptional results, we’re committed to supporting our team members as they thrive in their careers.
- Market Leaders: We are the UK’s best-known property agents, with a significant market share in lettings and sales.
- Career Progression: We invest in our people, offering opportunities to grow into regional management roles or multi-branch oversight for high performers.
- Ongoing Training and Development: Stay ahead with access to industry-leading resources and training to enhance your skills.
- Competitive Rewards: Benefit from a competitive salary, performance-based incentives, and perks that recognize your contributions.
- Supportive Environment: Be part of a collaborative and inclusive culture where your ideas and leadership are valued.
- Cutting-Edge Tools: Utilize modern property management systems, digital marketing tools, and CRM platforms to drive success.
Your Role
As Branch Manager, you will play a critical role in the success of the branch. You’ll lead a passionate and high-performing team while driving growth and ensuring our clients receive first-class service.
Key Responsibilities
Leadership and Team Management:
- Oversee the day-to-day running of the office and ensure smooth operations.
- Mentor and develop team members through regular appraisals, training, and support.
- Organize and run daily morning meetings to align the team with goals and strategies.
- Foster a positive, collaborative work environment that encourages teamwork and innovation.
Business Development and Marketing:
- Increase office market share by generating new and repeat business opportunities in lettings and sales.
- Develop and execute targeted marketing campaigns, including PPC/Google Ads and leafleting.
- Take a proactive approach to local marketing to build brand awareness and establish a strong local presence.
Client Management and Service Excellence:
- Conduct market appraisals, provide qualified market advice, and secure new instructions.
- Liaise with landlords, tenants, vendors, and buyers to ensure smooth transactions.
- Deliver exceptional customer service, maintaining regular communication with all stakeholders.
- Handle complaints promptly and professionally, always aiming for resolution.
Operational and Compliance Oversight:
- Manage applicant databases, ensuring regular contact and efficient applicant management.
- Ensure all tenancy and sales agreements comply with current legislation, including GDPR, Anti-Money Laundering, and the Housing Act.
- Monitor office systems, client accounting, and software to maintain operational efficiency.
- Produce regular performance reports, including monthly MSF reports.
Financial Management:
- Achieve individual and office profit targets while maintaining agreed fee levels.
- Oversee financial transactions, including taking deposits, managing receipts, and ensuring accurate record-keeping.
What We’re Looking For
To succeed in this role, you’ll need:
- Proven Leadership: A strong track record of managing a team in the lettings, sales, or property industry.
- Results-Driven Approach: Demonstrated ability to achieve and exceed sales and profit targets.
- Customer Focus: A passion for delivering outstanding service to clients.
- Industry Knowledge: Comprehensive understanding of lettings legislation, compliance requirements, and market trends.
- Strong Communication Skills: The ability to negotiate, build relationships, and resolve issues effectively.
- Organizational Excellence: Efficient diary management, planning, and multitasking skills.
The Impact You’ll Have
By joining Martin & Co, you’ll:
- Be instrumental in driving the branch’s success and increasing its market share.
- Play a key role in securing high-quality tenants and buyers, ensuring long-term satisfaction for our clients.
- Contribute to the growth of one of the most trusted property brands in the UK.
What Our Team Says
"I love working at Martin & Co because it’s a supportive environment where I can grow my career while being part of a team that values innovation and client success." – [Employee Name, Position]
Next Steps
If you’re ready to join a market leader and make your mark in the property industry, we’d love to hear from you.
Apply now by sending your CV and a cover letter to [Insert Contact Information]. Let’s build a future together!
Main Objectives (Quick Reference)
- Achieve pre-agreed profit and performance targets.
- Maximize opportunities for viewings, lets, appraisals, and instructions.
- Operate within the standards set by our regulatory bodies and legislation.
- Develop and inspire a high-performing team.
Job Type: Full-time
Pay: Up to £40,000.00 per year
Additional pay:
Benefits:
- Company pension
- Profit sharing
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Sales management: 2 years (required)
- Estate Agency: 1 year (preferred)
Location:
- Stirling, FK8 1AY (required)
Work Location: In person
