Who are we?
Lumon is a leading foreign exchange and international payments company which enables effortless overseas payments by uniting people, technology & expertise. We are passionate about what we do, as we believe helping people and companies achieve their goals is more valuable than just moving their money.
Life at Lumon
People are always at the heart of what we do, no matter if it’s our clients, our community or our Lumoneer's. To give you a little flavour of what we mean…
We are a proud charity partner of Future First who support children in schools across the UK. We are a carbon neutral business. We are committed to Equity, Diversity and Inclusion; our EDI committee serves an important role at Lumon by challenging the status quo and helping us move the needle. We really want to make Lumon a great place to work, where people feel comfortable being themselves and where we can attract as much diversity as we possibly can. If this sounds good to you, then we’re thrilled you’re considering joining our team!
What is the role?
We are seeking a motivated, ambitious and creative Content Marketing Executive to join our content team to help drive growth across our private and corporate, strategies, delivering engaging, high-quality content for both online and offline channels. You’ll work closely with the marketing team, particularly Brand and Digital Marketing, and the Private and Corporate teams to ensure that all content aligns with brand guidelines and adds value to existing and prospective customers. This role contributes to content in a variety of ways, whether for sales support, direct customer engagement, delivering our social media strategy or strengthening our brand presence.
What will you be doing day to day?
- Content Creation: Produce and edit high-quality content for a variety of channels and audiences including social media, our partner network, and corporate events
- Social Media Roadmap Development & Delivery: Deliver the social media roadmap to drive organic growth, enhancing brand awareness and engagement across all platforms
- Brand Guidelines Development: Maintain and uphold brand guidelines for tone, style, and personality, ensuring all content aligns with established standards. Ensure a consistent brand voice and style that reflects our value proposition.
- Content Editing and Quality Control: Maintain high editorial standards, proofreading content and ensuring it meets brand guidelines and resonates with our target audiences.
- Collaboration with Freelancers: Create detailed briefs and manage production workflow, working closely with freelance designers and copywriters to develop engaging and valuable content for both online and offline distribution.
- Content Promotion: Work with the wider marketing team across CRM and Digital Marketing to ensure that content is actively promoted across our website, social media and offline channels to maximise reach and engagement.
- Wider Team Collaboration: Engage regularly with Brand, Digital Marketing, and private and corporate teams to deliver engaging content that supports our the wider marketing strategy, aligns with our brand, and delivers value to our clients & sales teams, positioning Lumon as a trusted source of information.
- Incorporating Customer Insights: Use customer research and external insights to inform content, ensuring it is relevant, customer-focused, and resonates with our audience.
- Performance Tracking: Analyse performance metrics for social media and content published on our website, providing insights for continuous improvement and optimisation.
What experience do you need to be successful in the role?
- Proven experience in content creation and social media management, ideally with 2+ years of experience.
- Strong analytical skills with proven experience of putting customer at the heart of data driven decision making.
- Excellent writing, proofreading, and communication skills, with a keen eye for detail.
- Basic graphic design skills or experience working with design software (not a dealbreaker if you don’t have this experience, just be ready to learn!)
- Knowledge of CMS platforms (e.g., WordPress) with the ability to make content updates and understand basic site management.
- Demonstrated experience putting customers at the heart of data-driven decision-making and supporting the optimisation of commercial performance.
- You’ll be highly ambitious with high levels of curiosity, low ego, a strong work ethic and you’ll be someone who wants to see the team succeed together. You’ll have a career to date that demonstrates hard work, a focus on fulfilling your potential and enabling others around you to do the same.
- A proactive, creative, innovative, high-energy approach to content marketing; adaptable and resourceful.
- Commercially savvy, with a bias for action and strong decision-making skills.
- Excellent relationship builder, with strong stakeholder management skills. Previous experience in financial services is a plus, though experience in any fast-paced, data-rich environment is highly relevant.
- Previous experience in financial services is a plus, though experience in any fast-paced, data-rich environment is highly relevant.
What can we offer you?
- A competitive salary
- 25 days Annual leave, with a chance to purchase up to 5 additional days’
- Birthday day off
- Free monthly company lunches
- Summer and Christmas parties, and other fun social events throughout the year
- Access to Pirkx benefits platform which includes online GP, cashback and discounts on shopping and restaurants, gym discounts and more!
- Medicash health scheme for you and your family
- Cycle to work scheme
- Quiet/Prayer room in Head Office
- Employee Assistance Programme
- Mental Health First Aiders
- Pension
- 4x Life Assurance
- Ongoing training and development
- Enhanced maternity leave
- Menopause support
- 2 additional days a year for ‘Moments that Matter
Lumon is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, sexual orientation, age, marital status, disability, or gender identity.
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity, we will provide appropriate support to you throughout the process.
