Job Summary:
jOB DESCRIPTION – SENIOR FRONT END DESiGNER AND WEB DEVELOPER
Location: Remote, United Kingdom with travel to London twice a month.
Division: Ticketmaster International
Working Hours: Monday-Friday, 10am-6pm
THE JOB
Ticketmaster International, a Live Nation Entertainment company, is currently seeking an ambitious, highly motivated, creative, and well-organised Senior Front End Designer and Developer to join the Global Marketing team.
This is a hybrid role within the Global Marketing team, where you will need both excellent design and development skills. You will lead the development of our B2C blogs, editorial websites, landing pages, and campaign assets for our B2C marketing efforts. You will collaborate with international teams to create development briefs for new websites and features, ensuring these align with our brand and marketing KPIs, driving engagement across our fanbase of event-goers.
The Design & Content team is part of the Global Marketing department at Ticketmaster. The role of Senior Front End Designer and Developer is a key player in this team, responsible for developing, designing, and building our digital marketing collateral across multiple platforms, campaigns, products, and ticketing businesses in 31 markets, as well as managing and updating our WordPress sites.
You will work closely with the rest of the Design & Content team, including the Lead Designer, Marketing Designer, and Campaigns & Content Manager. You will also collaborate with senior stakeholders across the international business and other departments, including Product Marketing, Product Development, and Comms teams.
You have several years of experience in web design and development, with a portfolio of innovative websites and marketing deliverables. You can thrive in a dynamic, hybrid role, working alongside various stakeholders and teams, with the opportunity to develop a broad range of skills.
The most important factors we are looking for are: 1) Expert design and development skills; 2) Creativity; 3) Ability to work and think independently; 4) Ability to understand and manage complexity; 5) Ability to problem-solve (nothing is unachievable!); 6) Aptitude for learning; and 7) Managing multiple projects at once.
We are looking for an established web designer/developer who is eager to progress and develop their career across a diverse range of projects in a fast-moving team. You’ll see your work used across 25+ countries, reaching over 50 million fans a year, while enjoying a great and supportive working environment.
You have a proven capacity for delivering beautiful and functional websites that people love, as well as establishing effective design styles within brand guidelines. You understand the importance of brand consistency and confidently advise stakeholders on a variety of brand design projects. You also act as a brand guardian when required.
WHAT YOU WILL BE DOING
- Lead the development, maintenance, and updates of our B2C Blogs, Fan Guides, and Trust websites (WordPress sites) across 31 international markets, ensuring they are consistently up-to-date, aligned with brand guidelines, and that content and technical changes are implemented as needed in collaboration with international teams.
- Create detailed briefs for WordPress developers to build new websites from scratch or implement new features based on international marketing input, ensuring all requirements are clear and aligned with business goals.
- Work on the design and development of various B2B and B2C marketing deliverables for all our markets, such as WordPress microsites, marketing landing pages for campaigns, and product launches. These assets must easily be translated across our markets.
- Provide first-line support for international markets, troubleshooting WordPress issues and escalating complex problems to external developers when necessary.
- Take technical ownership of the front-end code and follow development best practices.
- Stay informed on the latest WordPress developments , ensuring sites are always using the most up-to-date plugins, features, and security practices.
- Create instructions, guides, and tutorials for international markets to use WordPress tools and templates we provide, enabling local teams to make minor updates independently.
- Ensure all design and development is consistent with our corporate brand and technical guidelines.
- Offer design and technical front-end support to markets when needed. Our markets don’t have developers locally, so you will be the strategic lead on marketing dev output, advising and troubleshooting for local marketing teams.
- Help improve design processes and documentation standards via building strong relationships with other designers across the business (sales, product, and marketing).
- Make actionable and measurable design decisions that drive key business priorities, prioritising your workload according to business needs.
- Find the best solutions to provide a great user brand experience across multiple touchpoints, always appraising and improving upon previous work.
- Keep skills fresh and stay informed of industry best practices, as well as technical and design trends.
WHAT YOU NEED TO KNOW (or TECHNICAL REQUIREMENTS)
- Proven years’ experience in a hybrid design and development role
- Excellent, demonstrable knowledge of HTML, CSS and SASS, JavaScript, PHP and WordPress
- Solid experience with Wordpress
- Solid experience with Photoshop and Illustrator
- Comfortable operating with numerous different senior-level stakeholders and types of work in a fast paced international business
- Good use of Microsoft PowerPoint, Excel and Word
- A solid portfolio showcasing design and development projects and/or other marketing skills
- Fluent English, written and oral, and the ability to produce clear and concise emails, instructions, and guidelines.
Desired Requirements
- Motion graphics
- Experience using After Effects
- Experience of working in a complex international organisation
Please include your portfolio when applying for this job.
YOU
- A quick, creative thinker with attention to detail within a fast paced environment
- Strong analytical and creative problem solving skills
- Enthusiastic, self-motivated individual
- Ability to effectively manage targets and deadlines
- Ability to work on multiple projects simultaneously
- Excellent communications and interpersonal skills
- Excellent presentation preparation and delivery skill
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Hybrid
