Please apply by visiting the Winchester City Council website

Our ambitious Digital Transformation Programme aims to improve customer experience by increasing digital engagement, enabling us to prioritise in-person and telephone support for those who need it most.

Role Overview:

We are looking for a dedicated Website Content Officer to join our Communications team. You will play a key role in enhancing the online experience for our communities and colleagues by creating and maintaining simple, accessible content across our online platforms, websites and intranet.

You will enjoy working in a dynamic environment, committed to delivering significant digital change and improving customer journeys through effective content management.

Key Responsibilities:

In this role, you will review and update website content to ensure it is current, accurate, and user-friendly, whilst providing web content advice and support to various services within the council.

You will lead content reviews with a focus on customer experience and accessibility and collaborate with services to ensure website structures and forms meet customer needs and adhere to local government web standards and compliance with accessibility standards.

You’ll be part of the council's corporate communications team and will work closely with the newly formed digital team, supporting the rollout of MS365 SharePoint Online, and the development of associated intranet sites.

You will create action plans for content review, train and support colleagues on best practices, help coordinate user acceptance testing for new online services and applications, and monitor web traffic using GA4

Requirements:

Proven experience in website content management and digital communications.
Strong understanding of web accessibility standards and best practices.
Excellent communication skills, both written and verbal.
Ability to work collaboratively with various teams and stakeholders.
Experience with MS365 SharePoint Online and other digital tools is advantageous.

Benefits

In return, we offer an excellent package of benefits including:

Employer paid health cash plan
Salary sacrifice scheme for cars and bikes
26 days annual leave per year rising to 33 days - dependent on length of service
Option to buy up to 5 days additional annual leave
Free parking (during work hours) at any Winchester Park and Ride
Membership to the Local Government Pension Scheme
Discounts at a range of major high street brands and the two leisure centres in the district
Season Ticket loans
Excellent working environment
Support for continuous professional development

How to apply:

If you are passionate about creating accessible online content and improving user experiences, we want to hear from you. Apply now to join our communications team and make a difference.

To apply, visit www.winchester.gov.uk/jobs or send a copy of your CV and a covering letter (max 2 sides of A4) highlighting your relevant experience and how you meet the requirements to hrrecruitment@winchester.gov.uk.

Job Types: Part-time, Fixed term contract
Contract length: 24 months

Pay: £37,983.00-£42,708.00 per year

Expected hours: 30 per week

Benefits:

Company pension
Flexitime
Work from home

Schedule:

Monday to Friday

Work Location: Hybrid remote in So23 9LJ

Application deadline: 30/11/2024
Reference ID: Vacancy Ref : 40447

Winchester City Council

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Web Content Officer