Position: Social Media Manager
Reporting to: Marketing Manager
Employment Type: Full-Time

About Us

At Stepping Stones Care, we deliver Residential Care services to Young People in need. We have homes in London and the Midlands and our aim is to raise the standard of Children’s Homes and become the model for Children’s Homes of the future.

To help support our growing online presence, we are seeking a talented Social Media Manager to join our team.

Role Overview

As the Social Media Manager, you will play a key role in creating and managing our social media presence. From initial concept development to content creation, scheduling, posting, and performance analysis, you will be instrumental in driving our online engagement and brand visibility across multiple businesses.

You will report directly to the Marketing Manager and collaborate with internal teams and external partners to deliver high-quality, impactful content.

Key Responsibilities

Social Media Strategy: Develop, execute, and refine social media strategies aligned with the business objectives across various platforms.
Content Creation:
Conceptualise and create engaging content, including graphics, short-form videos, photos, and written posts tailored to diverse audiences.
Conduct on-site videography and photography sessions to capture authentic and impactful material.
Scheduling & Publishing: Manage content calendars and ensure timely, consistent posting across platforms such as Facebook, Instagram, LinkedIn and TikTok.
Community Management: Engage with online communities, respond to comments/messages, and foster relationships with audiences.
Performance Analysis: Use analytics tools to track and report on social media performance, providing actionable insights to optimise future campaigns.
Collaboration: Work with cross-functional teams to align content with broader marketing initiatives and ensure consistency in branding and messaging.
Innovation: Stay updated on the latest social media trends, tools, and best practices, recommending creative ideas and approaches.

Key Skills & Experience

Proven experience in social media management and content creation.
Proficiency in tools such as Canva, Adobe Creative Suite, or similar design/video editing software.
Strong understanding of social media platforms and their respective audiences.
Hands-on experience with videography and photography, including editing.
Analytical mindset with experience using tools like Google Analytics, Meta Business Suite, or other social media analytics platforms.
Excellent written and verbal communication skills.
Highly organised with the ability to manage multiple projects and deadlines.
Creative thinker with a passion for storytelling and building brand engagement.

Qualifications

Bachelor’s degree in Marketing, Communications, or a related field (or equivalent experience).
Minimum of 2 years of experience in a similar role.

What We Offer

Salary - £30,000 - £35,000 per annum
Birthday Day Off
Free Parking at the Office
Company Laptop & Phone
Hybrid working

If you’re a creative and data-driven social media manager looking to take the next step in your career, we’d love to hear from you!

At Stepping Stones Care, we are committed to promoting the welfare of children by providing a safe and secure environment for our young people to live in. All employees are subject to Safer Recruitment checks and guidelines. Any applicant that wishes to work with Stepping Stones Care will undergo a full employment referencing check and enhanced DBS disclosure.

Job Types: Full-time, Part-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking
Private medical insurance
Work from home

Schedule:

Monday to Friday
No weekends

Education:

Bachelor's (preferred)

Experience:

Social media marketing: 2 years (preferred)
social media: 2 years (preferred)

Work Location: Hybrid remote in Birmingham B15 1TH

Stepping Stones Care Ltd

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Social Media Manager