A little bit about what we are looking for...

The Customer Content Curator is a dynamic and pivotal position that requires a profound understanding of the neighbourhood’s culture, interests, and needs. This role involves researching, sourcing, organising, and presenting local content on our website that is not only relevant but also engaging. By doing so, the curator fosters a sense of community and promotes local businesses and events.

We embrace the future of work with our hybrid working model, offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately 2-3 days per week in the office with the remainder being from the comfort of your own home. However bear in mind during your probation and training, we may request more office presence to ensure you feel fully supported and equipped for success. Your well-being and confidence in your role are paramount to us, and we're committed to providing the flexibility you need to excel. Of course if you'd prefer to be in the office more, then that is completely fine with us too!

As part of our commitment to promoting work-life balance, we offer an optional 9-day fortnight scheme*. With this arrangement, you have the opportunity to compress your hours into nine days, allowing you to enjoy a bonus day off every fortnight. It's our way of empowering you to achieve greater flexibility and recharge, helping you be your best self.

This is a 12 month fixed term contract.

Your responsibilities...

Community Engagement: Actively engage with all teams within the Customer Services Directorate and our residents to source content and understand community needs. Build strong relationships within the community, attend local events, and maintain a visible presence in the neighbourhood.
Content Management: Organise and present content on our website, ensuring it is accessible, engaging, and easy to navigate. Regularly update content to keep it fresh and relevant, and respond to community feedback and suggestions.
Trend Monitoring: Stay up-to-date with local trends and happenings. Monitor local news sources, social media, and community feedback to identify emerging trends and topics of interest, ensuring content remains relevant and timely.
Quality Assurance: Ensure all content adheres to high-quality standards and aligns with community guidelines and values. Review and edit content for accuracy, relevance, and appropriateness, catering to the diverse needs and interests of the community.

We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert.

Our ideal candidate...

Proven experience in content creation and curation, preferably in a community-focused role.
Strong understanding of the local community and culture, with a passion for promoting local businesses and events.
Excellent communication and interpersonal skills, with the ability to build strong relationships within the community.
Ability to work independently, take initiative, and manage multiple tasks and deadlines.
Proficiency in using digital tools for content management, including social media platforms and content management systems.

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk

* please note this is a non contractual benefit and may be subject to change

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: £29,361.00-£30,609.00 per year

Schedule:

Monday to Friday

Work Location: Hybrid remote in Leicester

PA Housing

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Customer Content Curator