About FleetCheck

At FleetCheck we believe that everyone has the right to be safe on the roads and we are all about making a difference to road safety. Our business was created to improve the safety of drivers and vehicles by providing the tools and support that promote professional fleet management.

Our business is all about serving others, focused on a common good and we get there through consideration and respect for each other. Our customers trust us to deliver excellence. They trust us because they experience outstanding software provided by people who are dependable and prepared to go that extra mile.

This is a growing business, and we need people who are open to new opportunities and experiences, ready to learn new things and help drive the business forward. The enthusiasm, honesty, and openness here is infectious and it helps us hit problems head on and be determined to find the best solutions.

General Overview

As a Product Designer at FleetCheck, your primary focus is to deeply understand our users and translate their needs into beautiful, intuitive, and effective design solutions. You will work closely with our product and developer teams as a key part of our leadership group to drive the overall product vision, while also collaborating with marketing to ensure our insights and user needs are consistently aligned across all client touch points.

You will follow the vision and strategy set by the Product Manager, while taking an active role in defining the details of the product. This involves close collaboration with the Engineering Lead to ensure the designs are feasible and implemented effectively. You will help bring the product concepts to life, refining and iterating to meet user needs and business goals.

Responsibilities

User Research and Insights

Take ownership of user research initiatives, planning, conducting, and synthesising findings from interviews, usability tests, and surveys.
Utilise research insights to inform the design process, bringing clarity to the team around user needs, behaviours, and 'jobs to be done'.
Work collaboratively with the marketing team to share insights from user research that can inform marketing strategies and messaging.

Product Leadership and Team Collaboration

Partner closely with the Product Manager, Head of IT and Engineering Lead, forming the leadership core of the product team, to define product requirements, guide feature development, and align on the product vision.
Follow the product vision and strategy established by the Product Manager, actively contributing to defining the specific features and details of the product in close partnership with engineers.
Drive the end-to-end design process from concept to delivery, ensuring designs meet both user and business needs, while maintaining feasibility for our engineering team.
Facilitate design critiques, collaborative sessions, and workshops with other stakeholders to generate innovative solutions.

Design Execution and Systems

Lead the development and maintenance of FleetCheck's design system to ensure consistency and scalability across all digital products.
Create wireframes, prototypes, and high-fidelity designs for web and mobile applications that are both functional and delightful to users.
Collaborate with engineers to ensure that designs are effectively translated into working products, providing support and adjustments as needed throughout the implementation process.

Cross-functional Collaboration

Work with marketing to ensure that brand and design language are unified across different communication channels.
Collaborate on the development of client personas and journeys that can be utilised across both product and marketing efforts.
Occasionally support the marketing team with updates to user journeys on the marketing website.
In time, mentor junior designers, providing guidance and support to help them grow in their roles.

Experience & Skills

Minimum of 3 years in a product design role, ideally with experience in both web and mobile applications.

Research Methodology: Proven ability to organise, conduct, and document user interviews, with a strong focus on both usability and understanding broader user 'jobs to be done'.
Collaboration: Comfortable and experienced in working closely with product managers, engineering teams, and marketing teams to deliver cohesive experiences.
Design Systems: Experience with creating and maintaining a design system that ensures consistency across multiple products.
Communication: Strong ability to articulate design rationale and user research findings to various stakeholders, from engineers to executives.
Figma: Proficiency in Figma for creating wireframes, prototypes, and high-fidelity designs.

Working Relationships

Product Manager: Collaborate to ensure that user needs and business requirements are balanced, with shared responsibility for evaluating features that have the most significant user impact.
Engineering Lead: Partner to ensure that designs are technically feasible and optimised for engineering implementation, with an ongoing feedback loop for improvements. Take an active role in defining the details of the product in collaboration with the Engineering Lead to ensure a cohesive development process.
Marketing Team: Engage with the marketing team to align on user insights, ensuring that our understanding of users informs broader messaging, campaigns, and engagement strategies.

Why FleetCheck?

FleetCheck values autonomy, creativity, and impact. Our teams are structured to provide the freedom to innovate while staying aligned to a shared vision. You will have the opportunity to contribute meaningfully to a product that impacts fleet safety and efficiency across the UK, and be part of a cross-functional team that deeply values user-centred design and data-driven insights.

If this sounds like you, we’d love for you to be part of our journey.

Rewards and additional information

Base salary will be in the region of £40-45,000 pa,
The normal contractual working week is 37.5 hours; a standard day is 7.5 hours.
The work pattern is fixed hours of 9.00am to 5.00pm with 0.5 hour lunch break.
The annual holiday entitlement based on the above working pattern is 25 days – rising to 28 days with length of service.
One additional days holiday per month on a Friday (FleetCheck Friday), pro rata entitlement for part time employees.
Contributory pension.
Staff are able to work in a hybrid pattern with 3 specified days in the office each week, if agreed with their line manager.
Other benefits include - staff/team functions, including Summer & Winter events, monthly charity cake bakes, monthly staff meetings, annual appraisals, access to Employee Assistance Program (EAP), Mental Health First Aiders, free parking.
The organisation continuously evolves to provide broader and more proactive client care. As such the roles and their terms and conditions will be subject to ongoing review and change.
FleetCheck are proud to be a Disability Confident Employer and a Living Wage Employer.

Note that the FleetCheck offices are not serviced by public transport. You will need a full clean driving licence and a car to work here.

Privacy Notice

This privacy notice tells you what to expect when FleetCheck collects your personal information. When individuals apply to work at FleetCheck, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference, we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We may retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals would be identifiable from that data.

What information do we collect?

FleetCheck collects and processes a range of information supplied by you. This may include:

Your name, address and contact details, including email address and telephone number, date of birth and gender.
Details of your qualifications, skills, experience, and employment history, including start and end dates, with previous employers.
Information about your nationality and entitlement to work in the UK.

We may also collect, store, and use sensitive personal information supplied by you, including:

Information about medical or health conditions, including whether you have a disability for which the organisation needs to make reasonable adjustments.

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Additional pay:

Yearly bonus

Benefits:

Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Free parking
Health & wellbeing programme
On-site parking
Work from home

Schedule:

Monday to Friday
No weekends

Ability to commute/relocate:

Kemble, GL7 6BQ: reliably commute or plan to relocate before starting work (required)

Experience:

Figma: 1 year (required)
Product Designer (both web and mobile): 3 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: Hybrid remote in Kemble, GL7 6BQ

Application deadline: 12/12/2024

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