Looking for an opportunity within a business that offer a genuine ‘people first’ culture?

Here at Chubb (part of the APi Group) we have an exciting opportunity to join our newly formed Global Marketing and Communications Team as Global Head of Digital Marketing in Staines on a permanent, full time basis .

This is a hybrid role with in office work days being spent in our recently renovated Staines office

The start date for this position will be in January

About Us, Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: up to £85K per annum depending on experience

25 days holiday, plus bank holidays
Car allowance £5,100
20% bonus incentive plan
Private Medical Entitlement – Couple Coverage
Free Onsite Parking
Cycle to Work Scheme
Employee Referral Scheme (£1000)
Company Pension Scheme (4% matched)
Life Assurance (4 x Basic Salary)
Employee Scholarship Scheme
A Central Benefits Platform offering a wide variety discounts
Health & Wellbeing Resources
Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What will I be doing as Global Head of Digital Marketing?

The Global Head of Digital Marketing is responsible for planning, developing, managing and implementing the overall digital marketing strategy across all technologies (including CRM).

Responsibilities will include:

Partner with internal and external stakeholders to deliver end-to-end CRM journey orchestration, automated personalisation & customer centric comms & experiences
Work with operational colleagues to drive process optimisations, efficiencies in team effectiveness and internal resourcing
Look for opportunities to deliver incremental workstreams that further Chubb’s ambitions but also deliver commercial value
Plan, manage and implement all digital marketing initiatives, including website enhancements, SEO/SEM strategies and tactics, and all social media programs
Responsible for supporting, guiding, training digital marketing team members in local in-country marketing teams, and shared services centres
Manage Chubb’s global corporate website, Intranet, Customer Portal and microsites
Measure and report performance of all digital marketing campaigns
Identify trends and insights to inform new and creative growth strategies
Utilize strong analytical ability to evaluate end-to-end user experience across multiple channels and touch points
Evaluate emerging technologies, including marketing automation, social media, sales enablement, and stay up-to-date with the latest trends and best practices

What we would like you to bring to the role:

The successful candidate will have experience managing a website content management system with an eye for user experience and design best practices

Extensive proven experience in digital marketing, ideally in a global, complex and highly matrixed environment (B2B or services organization experience preferred)
Experience leveraging integrated marketing automation/CRM for optimal marketing use and performance
Experience managing a global, multi-language B2B website via CMS (WordPress desirable)
Experience developing strategies for and executing campaigns across digital marketing channels
Experience using Google Analytics and other web analytics tools
Expertise in marketing automation; Pardot, MS Dynamics 365 or similar
Working knowledge of CRM technologies; MS Dynamics and Salesforce experience a plus
Familiarity with digital and social network management and analytics tools, and ability to stay current on new web technologies and trends
Strong analytical skills and data-driven thinking
Understanding of best practice brand management, and an eye for detail and compliance
Experience with other online marketing initiatives such as SEO, paid search advertising, A/B testing, multivariate experiments and website personalization

If this sounds like you, send in your application now!

#LI-EP1

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

Chubb Fire & Security

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Global Head of Digital Marketing