Job Overview
We are seeking a highly motivated and skilled Hubspot Champion to join our dynamic team. The ideal candidate will be responsible for managing and optimising our Hubspot platform to enhance our B2B customer service and marketing efforts. This role requires a strong understanding of project management, as well as the ability to communicate effectively across various departments. The Hubspot Champion will play a crucial role in driving our customer service and marketing strategies and ensuring that we leverage the full potential of the Hubspot system.

Duties

Manage and optimise the Hubspot platform to support sales, customer service and marketing initiatives.
Assist the busy sales team with phone answering, lead recording and accurate pipeline management
Utilise Excel for data analysis and reporting, ensuring accurate tracking of campaign performance.
Assist with creating and managing content for various marketing channels, including Google Ads, to enhance market visibility.
Communicate project updates, results and KPI's effectively to stakeholders, ensuring alignment with business objectives.
Conduct regular training sessions for team members on best practices within Hubspot and other relevant tools.

Skills

Proven experience in CRM pipeline management and customer service is essential.
Proficiency in Excel for data management and analysis
Strong communication skills, both written and verbal, with the ability to convey complex information clearly.
Ability to manage multiple tasks simultaneously while meeting deadlines in a fast-paced environment.
Experience in customer service
An understanding of digital marketing principles, including SEO and PPC strategies, particularly with Google Ads.

We are looking for cover from 9:00 to 15:00 or similar hours, but would consider a full time placement. If you are passionate about leveraging technology to drive incredibel customer service and have the skills required for this role, we encourage you to apply!

Job Types: Full-time, Part-time

Pay: £13.00-£16.00 per hour

Expected hours: 30 per week

Benefits:

Discounted or free food
On-site parking
Profit sharing

Schedule:

Monday to Friday

Work Location: In person

Brocks Wheel and Tyre Ltd jobs

Hubspot Champion and customer service administrator