ID 1826

The Welsh Government operates name-free recruitment. The recruiting panel will not see personal information such as a candidate’s name and address during the sifting process. This policy is in line with our commitment to end bias and promote equality and diversity.

Vacancy details

Vacancy title

Junior content designer

Closing date

12/11/2024, 16:00

Advertising basis

Permanent

Actual starting salary

A non-negotiable starting salary of £28,245 will be offered to the successful candidate based on their skills, knowledge and experience and performance at interview.

Salary range or pay band

EO £28,245 to £32,141

Allowances

Work pattern

Full time (applications are welcome from people who work part time, as part of a job share or who work full time)

Group

Health, Social Care and Early Years

Directorate

NHS Workforce & Operations

Branch

Digital

Location (s)

Pan Wales

Purpose of post

What the organisation will expect:

You will be able to work independently on day-to-day issues, providing advice to more senior grades and supporting departmental priorities.
You will be flexible, pro-active and self-motivated, working across teams when necessary to deliver Organisational business objectives; understanding your areas of responsibility and display awareness of the wider impact of your actions.
You will be adaptable, flexible, open to, and accepting of change affecting you and your area of work and deal with that change efficiently and professionally.

What your team will expect:

You will be able to manage your own workload and priorities to ensure that objectives are met on time and to a high quality using own initiative and decision making.
You will invest time in your own development, acting as a role model and supporting the development of others. Providing opportunities and encouragement for individuals to develop, sharing your knowledge and experience
You will manage/supervise, develop, motivate and support diverse group of staff and colleagues, making best use of staff and other resources. Actively support and include all staff and colleagues, treating them fairly and respecting everyone as individuals.

What your stakeholders will expect:

You will establish professional relationships with a diverse group of internal and external stakeholders in order to achieve results.
You will communicate effectively both orally and in writing, using appropriate communication channels.

The UK wide Civil Service Digital Data and Technology (DDaT) profession consists of people who work in a digital, data or technology specialist role. They design, build, and run government digital services. They are responsible for the way we find, access and use data and for the technology infrastructure which support those services.

The DDaT profession in the Welsh Government supports a range of digital services across the whole organisation, including developing, maintaining and publishing GOV.WALES web content and services. As part of our DDaT profession, you can make a significant and direct contribution for the people of Wales.

A junior content designer is a graduate with a degree in a relevant subject or an individual with some relevant work experience in website content creation.

At this role level, you will:

Explain content decisions
Work collaboratively
Work independently after being given direction by more senior content designers
Independently identify user issues and needs
Support content team administration and publishing processes
Engage with and contribute to the cross-government content community
Follow good practice and standards to design usable and accessible content which meets user needs.
Work to continuously improve content, reviewing published content to ensure it is accurate and meets GOV.WALES standards.
Contribute to the GOV.WALES content community, sharing experiences, supporting peers, and contributing to the development of standards.
Use content management systems to publish content to strict deadlines.

Key tasks

Agile working:

In your work, you will be able to:

demonstrate experience of working in Agile teams, including an awareness of Agile tools and how to use them
advise colleagues on how and why Agile methods are used and provide a clear, open and transparent framework in which teams can deliver
adapt and reflect and be responsive to feedback
see outside of the process

Content concepts and prototyping:

You can:

show an awareness of the different types of prototypes, from paper sketches to coded prototypes, and you can understand when to use them

Stakeholder relationship management:

You will have an awareness of:

understanding who your stakeholders are, and can work to understand their needs
understanding the importance of managing relationships with your stakeholders

Strategic thinking:

In your work, you will be able to:

support the creation and development of strategies and policies
contribute to iterating and improving processes and guidelines
understand how activities meet strategic goals

User focus:

You will have an awareness of:

user experience analytics and principles
understanding the purpose of user stories and focus on user-centred design more widely

User-centred content design:

You will have an awareness of how to:

demonstrate some experience in writing and editing digital content, and of using content management systems to publish content
understand the importance of content standards and style guidelines and can apply these to your work
understand the importance of using data and evidence to make content decisions, and you know the right questions to ask to use data to shape and iterate content
work well under supervision

This post maps to the DDaT Capability Framework role of Junior Content Designer.

Development opportunities

Develop excellent working relationships with subject experts and user experience professionals across government.
Support subject experts to help them write more effective content.
Monitor the performance of content, services and tools.
Continuously develop your own expertise to become more proficient in content design.

Other vacancy related information

Only the 6 highest scoring candidates at sift stage will be invited to interview.
A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months.
Determining merit order when candidates score the same:
- Consideration of the sift score
- If sift score the same, which candidate had the highest score for experience questions

Vetting level

Basic

Number of posts

Contact point for further information regarding the post

HSScomms@gov.wales

Benefits

All Welsh Government staff are members of the Civil Service, and as a result are eligible for:

Civil Service Pension Scheme
31 days annual leave (pro-rated for part time)
training and development opportunities
Cycle2Work Scheme
Smart Working flexible working arrangement
Green Car Scheme (subject to availability)

If you are an active Civil Service Pension member you can continue your membership throughout your employment with us.

Recruitment principles and complaints

We recruit by merit on the basis of fair and open competition. Please see the Civil Service Commission's recruitment principles on the Commission's website.

If you feel your application has not been treated in accordance with these principles and wish to make a complaint please email complaints@gov.wales. Please ensure that you refer to the vacancy reference number.

If you are not satisfied with the response you receive from the Welsh Government, you can contact the Civil Service Commission: info@csc.gov.uk.

How to Apply

All applications for this vacancy must be made using our online application system.

Applications are welcomed from people with a diverse range of lived and professional experiences. We are actively committed to becoming an increasingly diverse organisation which represents the diverse communities we serve. There are a number of Diversity networks that staff can participate in, which include the Disability Awareness and Support Staff Network; Minority Ethnic Staff Network; Mind Matters (Mental health and well-being); PRISM (LGBTI+), Women Together and the Neurodivergence Network.

If you have an impairment which prevents you from applying online, please email our recruitment team.You can:

request an application pack in an alternative format
request a recruitment adjustment to help you submit your application

Use the 'Apply' button to submit your application. You will be asked to register if you don't have an account or sign in if you do. Registration takes a few minutes and you will need an email address.

Once you've registered for an account and logged in, you'll be taken to the online application form. You must complete this and submit it before the deadline on the closing date. We will not consider an incomplete application form.

If you would like to apply for this vacancy in Welsh, please use the Change Language link on this page. We welcome applications in Welsh, and applications submitted in Welsh will not be treated less favourably than applications submitted in English.

Please see the candidate guidance for more information on the recruitment process.

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Junior content designer