Deputy Head of Ecommerce and Mail Order
The House of Bruar’s Ecommerce and Mail Order business has experienced remarkable growth over the last few years. To help us manage our next phase of growth we are seeking an experienced and dynamic individual to join the team in a senior role. This is an in person role and will be based in our Ballinluig Office, near Pitlochry, Perthshire.
The person we are looking for will have proven experience in an Ecommerce and Mail Order role within a SME multi-channel retailer, with experience in the following areas being essential:
Customer services and call centres
Mail order catalogue strategy, circulation planning and distribution
Digital marketing, specifically email, PPC, social, SEO, affiliates, display advertising
Ecommerce web management
Data analytics, web attribution
Strong IT literacy
Team management
Experience in the following areas would also be beneficial:
International commerce
Project management
Web optimisation
What we are looking for:
Someone with strong commercial drive that is also able to deliver a five star personal, customer experience through every touch point - both physical and digital. The right person will be very personable, able to work within a close knit team as well as having the ability to influence and build strong relationships throughout the organisation. Analytical and IT skills are very important especially with having an eye on the future of technology.
About us
Situated just off the A9 in majestic Highland Perthshire, we are Scotland's most celebrated department store. Celebrating our 30th anniversary, we continue to expand and innovate, offering scope for career growth. A big company but on an intimate scale, we notice ability and hard work, recognising and rewarding loyal service. Our diverse customer base is reflected in our workplace, which is friendly and welcoming to all.
What we can offer you
Year round job stability
Great training and career growth
Fairness- Over 18’s get paid the same starting rate as over 21’s
Massive discount in our restaurant
Substantial discounts throughout the store- increasing with service
Staff transport provided from Perth and other local hubs- subsidised for all and free for NEC Card holders and Young Scot free bus holders
Long Term service awards – we reward our most loyal colleagues
Healthcare plan after one year service
Generous employee referral scheme
Holiday entitlement that increases with service
Employee Award- we recognise our best performing colleagues each month.
Job Types: Full-time, Permanent
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Day shift
- Weekend availability
Work Location: In person