Welcome to The Other House, a visionary Residents’ Club that blurs the lines between hotels, serviced apartments, and private members clubs. Our brand showcases the best of British design, with a strong emphasis on sustainability and cutting-edge smart technologies.?
Led by our CEO and founder Naomi Heaton who has articulated a clear and ambitious vision for who we are and what we aim to achieve:?
““The Other House is rewriting the rules of hospitality by introducing a new category of Residents’ Clubs, transforming the industry. We seamlessly blend apartment-style living with all the convenience of a hotel and complementary access to our exclusive private club. Imagine the perfect mix of a pied-à-terre and a private club, where every resident can feel at home. It’s a place that is cool, intriguing, bold, and passionately committed to sustainability. Whether you're with us for a day or a year, The Other House is your other house for as long as you’re in town."?
Our first location in South Kensington opened to widespread acclaim in the summer of 2022, following significant investment. Coming soon is The Other House Covent Garden with The Other House Belgravia in the planning pipeline. While our initial focus is on prime central London, we are set to expand globally, catering to the changing needs of the discerning business and leisure traveller.
?Working at The Other House is truly unique. Here, you're not just an employee – you're a HouseMate. This means being part of a forward-thinking brand that values teamwork and collaboration to enhance the experiences of both our residents and fellow HouseMates. Our core values define who we are and how we behave: To Feel at Home, To Be in Control, To Leave a Lasting Impression, and To Make a Positive Impact.
What's in it for you as an OtherHouseMate? A sample of the benefits and rewards available to our HouseMates:
- Working among a team of passionate and caring individuals
- Industry leading Benefits package which includes: Length of Service Rewards, Birthday Celebrations, exclusive Perkbox discounts, Cycle To Work Scheme, Nursery Scheme Vouchers
- The Other House Discounts for food and drink in our Bar and Restaurant when dining
- The Other House Friends and Family discounted rates when you book an overnight stay
- Christmas and Summer Team Parties and social events through the year
- And much more!
Role: Digital Marketing Manager
The Digital Marketing Manager works within our Commercial team delivering best in industry e-marketing that will support our exciting growth plans.
Your organisational and analytical skills must be exceptional, you will have strong attention to detail with excellent standards of written and verbal English. The ability to work under pressure and to meet deadlines will be a key focus as well as being able to communicate effectively at all levels. Our ideal candidate will have previous experience in an e-commerce marketing role, you will be energised by the idea of working in a fast-paced start up and will thrive off bringing your creativity and expertise to our team.
This exciting role offers an opportunity for candidates to join a unique start up and grow their E-Commerce career within a group of likeminded and passionate individuals.
OFFICE BASED ROLE - NO OPTION FOR HYBRID WORKING AT PRESENT
The successful Digital Marketing Manager candidate will be responsible for:Website Management: Managing ‘The Other House’ website at Brand and Property Level, ensuring that the website is a sales tool generating revenues across all aspects of the properties and brand whilst staying true to the brand ethos and standards. Using the website as a communications tool for general public, trade and PR to promote the brand and USP’s of properties, establishing the differences in TOH and ‘hotels’.
Website Design and DistributionWebsite AnalyticsUser Testing and A/B testingOrganic SEO
Paid Marketing (PPC)Display RemarketingEmail MarketingDigital CollateralFinance and Budget ManagementPeople ManagementCollaboration and SupportThe successful candidate will have:
At least 3 years’ experience in an e-commerce marketing roleAt least 3 years’ experience in a luxury hospitality environment (not necessarily in e-commerce marketing)Excellent Content Marketing and CopywritingUnderstanding of Marketing AutomationExperience of Conversion Rate OptimisationSupervisory or Management experienceCritical thinking and attention to detailStrong planning, organising and time management skillsExcellent communication and interpersonal skills with the ability to communicate with a range of stakeholders at all levelsPassionate and self-drivenFlexible and adaptableA team player with a ‘Jack of all Trades’ attitudeAn ambassador for The Other House brandProficient in Microsoft OfficeExcellent command of English – both verbal and writtenThe right to work in UKThe Other House celebrates diversity and fosters an inclusive workplace where all are welcome. We are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, sexual orientations, and any other groups that bring unique perspectives to our team. We prioritise mental health and wellbeing and understand the importance of accommodating candidates' needs, including any specific requirements during the interview process, ensuring an equitable and supportive recruitment journey for all