Social Media Officer
- Location: Remote, UK.
- Salary: £28,000 - £30,000pa
- Hours: 35 hrs per week
- Contract type: Permanent
- Application deadline: 27th January 2025
- Interview Dates: 5th & 6th February 2025
Are you passionate about the power of social media? Do you understand audiences and reaching people through paid campaigns with impactful and meaningful content? Are you a creative whizz and someone who wants to take RNID to the next level? Then we want to hear from you.
About RNID
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
Join our team
We are a remote working organisation, with colleagues based across the UK, Scotland and Northern Ireland. We come together in person each year for our Staff Summits, Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation.
We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.
Our values are at the heart of how we work.. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
Does that sound like a good fit? If so, we can’t wait to hear from you…
The Social Media Officer in the Marketing and Communications team will focus and lead on:
- Providing support in managing in-house paid and organic social media communications and contributing to a forward-thinking social media strategy for the organisation.
- Deliver a social media activity schedule for the charity with the discretion to decide what activity is added to the schedule, whilst creating highly engaging content.
- Championing social media best practices day to day to deliver the most effective, integrated campaigns across the UK from a paid and organic perspective.
- When you join us, you’ll be jumping on board and working on Deaf Awareness Week, our fundraising event recruitment including major events, such as the London Marathon, a new fundraising product and more!
You:
You will bring experience working in a social media team, with a strong understanding of how each channel operates and how to tailor content for maximum impact. You will also have hands-on experience managing paid social media campaigns. You'll keep up to date with social media trends and report to the wider team when necessary. Bringing an air of excitement, you’ll engage our audiences through social media to help us reach and support as many people as possible.
Essential skills for the role:
- Strong understanding of best practice across social media platforms
- Experience creating, managing, optimising and reporting on paid social media campaigns
- Experience crafting organic social media content and tailoring this to target audiences
- Strong communication and copywriting skills
- Proficiency in social media scheduling, monitoring, and analytics tools
- Familiarity with social media community management including responding to comments and queries
- Ability to work with multiple teams across an organisation
Desirable skills for the role:
- Experience in handling sensitive topics on social media
- Understanding of accessibility principles for creating inclusive social media content
- Experience using basic design tools, such as Canva
- Proficient in using social media scheduling platforms
- Skilled in social listening to spot emerging trends, be reactive, and flag potential reputational issues
What we can offer you
- Your benefits include:
- 28 days annual leave plus all bank holidays
- Plus 2 wellbeing days for extra flexibility
- Sickness benefit entitlement from day 1
- Fully remote working with no core hours
- £26 remote working allowance every month
- In person whole staff conferences throughout the year
- Pension scheme with 4% employer contribution
- Life Assurance of 2 x annual salary
- Employee assistance programme that provides counselling sessions
- Additional benefits for maternity, paternity and adoption
Our commitment to diversity
We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.
Disability Confident
Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.
It is important to note that in certain recruitment situations such as high-peak times, the employer may need to limit the overall numbers of interviews offered. This will include the number of interviews offered to disabled people that meet the minimum criteria for the job.
