Job Summary: We are seeking a highly motivated and experienced Marketplace Account Manager to join our dynamic and fast-growing team. As a Marketplace Account Manager, you will be responsible for managing all phases of the account lifecycle including project scope, client requirements, design, implementation, testing, deployment, and post deployment. Your primary focus will be on driving sales, increasing brand visibility, and maintaining positive relationships with marketplace platforms and clients. The ideal candidate has a strong understanding of Marketplaces including Amazon UK, EU and US and ideally Walmart, and a proven track record of managing successful marketplace accounts.

Responsibilities:

Account Management: Manage and optimise our client’s presence on multiple online marketplaces, ensuring accurate and up-to-date product listings, pricing, and inventory levels.
Sales Growth: Develop and implement strategies to increase sales performance on marketplaces, including promotions, PPC advertising campaigns, and product positioning.
Marketplace Relationships: Build and maintain strong relationships with marketplace platforms, resolving issues, and staying up to date with marketplace policies and trends.
Performance Analysis: Monitor and analyse marketplace performance metrics, such as sales, conversion rates, and customer feedback, and identify opportunities for improvement.
Content Optimisation: Optimise product listings with compelling descriptions, images, and keywords to enhance visibility and maximise conversions.
Client Support: Provide excellent client support, promptly responding to inquiries, addressing concerns, and resolving issues to ensure a positive client relationship.
Competitive Analysis: Conduct regular competitive analysis to stay informed about market trends, competitor strategies, and pricing dynamics to maintain a competitive edge.
Reporting: Prepare regular reports and presentations on marketplace performance, trends, and key insights to share with the client and management team.

Requirements:

At least 2 years proven experience in managing online marketplaces, preferably in an agency, retail or e-commerce environment.
Strong understanding of e-commerce platforms and marketplace dynamics.
Excellent communication skills, both written and verbal, with the ability to effectively engage with customers and marketplace platforms.
Analytical mindset with the ability to interpret data and derive actionable insights.
Results-oriented with a track record of meeting or exceeding sales targets.
Proficiency in using marketplace management tools and analytics platforms.
Ability to multitask, prioritise, and work in a fast-paced environment.
Detail-oriented with excellent organisational skills.

You will be joining a team of professionals passionate about their direction. This is not a corporate culture! We are straight talking, we listen and have a strong work ethic and we recognise and value and importance of family and personal time.

Joining us means becoming a part of a close-knit group of professionals who are truly passionate about the direction we're heading. At Infinity Blue we seek out thinkers, idea-people, and candidates who are driven by the desire to make a meaningful difference. Your voice matters to us, and we want you to feel connected and valued as an integral part of our organisation.

At Infinity Blue, we aren't just a company – we are your coaches and mentors, invested in your success. Open communication is encouraged, and you'll find that we operate without any stifling political hierarchies or fear of stepping on toes. Together, we create an environment where your growth and achievements are celebrated.

If you're looking for a workplace that respects your individuality, fosters personal development, and values your contributions, Infinity Blue is the perfect place for you to thrive. Join us on this exciting journey and make a difference with a company that believes in your potential!

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Sick pay
Work from home

Schedule:

Monday to Friday

Ability to commute/relocate:

Preston PR2 9ZZ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Marketing: 2 years (required)
Amazon Marketplace: 2 years (required)

Language:

English (required)

Work Location: Hybrid remote in Preston PR2 9ZZ

Reference ID: IBG9

Infinity Blue Group

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