About Us:
Conwy Mind is a dedicated mental health charity committed to providing life-changing support to individuals facing mental health challenges. We are passionate about raising awareness, breaking down stigma, and making mental health care accessible to all in our community.

To support and expand our work, we’re establishing an exciting new Income Generation Team dedicated to increasing our income, developing innovative fundraising ideas, and engaging our community in meaningful ways.

About the Roles:
As we build on the fundraising success, we've achieved over the past two years with events such as Mental Elf and Seal splash, we're excited to establish a new Income Generation Team to take our efforts to the next level. We are seeking an inspiring Income Generation Lead and two enthusiastic Fundraisers who bring fresh ideas, energy, and a passion for our cause. This team will be pivotal in driving our fundraising initiatives forward, generating new income streams, and creating engaging events and campaigns to expand our reach and impact. Working across Conwy, Gwynedd and Ynys Mon we have big plans. The work will also involve supporting and developing joint opportunities with our neighbouring local minds in North Wales.

Fundraising and Community Engagement Officer x 2 to cover Conwy, Gwynedd and Ynys Mon (1 x Welsh Essential)

Salary Grade/ Rate: £28,000

Location: Unit 5325, North Wales Business Park, Abergele, Conwy, LL22 9HR Hours: 35hrs to be worked flexibly

Annual Leave: 35 days pro rata (including bank holidays)

Responsible to: CEO Contract: Permanent

Role Overview:

This role will deliver a range of fundraising activities, creating a great supporter experience for our participants ensuring our supporters are at the heart of everything we do.

You will project manage fundraising activity and volunteer journeys from beginning to end, delivering them on time and in line with annual plans and budget. You will analyse and produce evaluation reports reporting against budget, interpreting these results to inform the future planning of fundraising activities.

You will possess strong verbal communication skills and the ability to effectively communicate with our supporters across a range of channels including mail, e-mail, telephone, face-to-face, and online.

Key Responsibilities:

Fundraising plan in accordance with the Fundraising strategy.
Expand our team of volunteers and establish Local Fundraising Groups to raise funds in their community.
Maintain a robust monitoring and recording system to capture achievements and activities, identifying trends for future planning.
Hold regular meetings with volunteer groups to reward and thank them, deliver any training and promote a team ethos.
Support current supporters to continue with their fundraising for us, attending their events.
Increase the number of organisations, groups and individuals who can hold fundraising events by visiting and giving presentations.
Promote awareness of Conwy Mind and the services we provide.
Implement Legacy and In Memoriam donations programme by holding events across the Region
Develop corporate relationships building Charity of the Year opportunities.

Skills:

Excellent communication skills using all methods of contact including face to face, email, phone and online
Strong range of IT skills including Microsoft packages, online research and social media platforms to promote events and success stories
Good aptitude for collating information using spreadsheets Ability to recruit, manage and support a team of volunteers Innovative approach to fundraising and associated events Motivated to achieve stretching objectives
Flexible team player.
Exceptional presentation skills using a range of styles to engage with all aspects of the role.

Experience:

Significant experience of the Voluntary sector and volunteering Experience of working with, ideally, managing volunteers Demonstrable experience of Fundraising
Able to evidence a range of presentation styles relevant to the audience
Qualifications:
A levels, or equivalent qualifications Any relevant Fundraising qualifications Ideally conversational Welsh qualification

Additional Requirements:

Adhere to all Conwy Mind’s policies with particular reference to confidentiality, cash handling, data protection and health and safety.
To comply with the data protection regulations, ensuring all information on volunteers and supporters remains confidential.
To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
Keep abreast of new charity sector developments such as new events and fundraising ideas. Attend all mandatory staff training and ensuring you are up to date.
To work in a manner that facilitates inclusion.
To administer and organise own work to ensure that it is accurate and meets reporting requirements.
Person Specification
The specific skills, knowledge and abilities required of an individual to be able to effectively perform the role.

Essential:

Experience if managing community activities and a proven track record of meeting and exceeding targets across a wide range of channels and products.
Experience and proven track record of managing volunteers to undertake fundraising activities.
A strong project manager with experience of devising and managing marketing and stewardship strategies to achieve targets.
Experience if using an innovation process to identify and implement new activities or improve existing ones.
Experience of using appropriate IT suite and level of programs associated with the role including databases, digital platforms, and financial systems.
Excellent knowledge and understanding of Fundraising legislation, principles and practices and regulation requirements across community events.
Exceptional presentation skills using a range of styles to engage with all aspects of the role. Excellent project management skills, including managing multiple projects simultaneously.
Ability to plan, priorities and organise workload to achieve set deadlines.
Strong interpersonal skills to build authentic and effective relationships with supporters and local organisations.
Excellent communication skills, including the ability to deal with people at all levels on the telephone, face-to-face and in written communication.
A strong influencer who is able to encourage participants to exceed fundraising targets.
A resourceful team member who can work collaboratively across the organisation and with internal and external stakeholders to deliver excellent fundraising activities.
Ability to interpret and analyse data both during and after a campaign to help inform future strategies.
Value diversity and treat others with respect, showing sensitivity towards differences, promoting and encouraging diversity.
Willingness and ability to travel throughout North Wales and to work evenings and weekends.

Desirable:

Passion for Conwy Mind’s values and work
Direct or indirect experience of mental health problems Relevant Fundraising Qualification
A levels, or equivalent qualification

Contact details for initial conversation:

recruitment@conwymind.org.uk

Completed application forms to be emailed to:

recruitment@conwymind.org.uk

Closing date for Applications:

5pm, 13th December 2024

Interview Dates:

15th & 16th January 2025 – Interviews will be carried out face-to-face at Unit 5325, North Wales Business Park, Abergele, Conwy, LL22 8LJ

Due to the high volume of applications received, we are unable to respond to unsuccessful applications. If you do not hear from Conwy Mind within 10 days of the closing date, then you have not been successful in your application.

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

Company pension
Life insurance
On-site parking

Schedule:

Monday to Friday
Weekend availability

Application question(s):

Tell us what you think you can bring to the role.

Language:

Welsh (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Application deadline: 13/12/2024

Conwy Mind

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Fundraising and Community Engagement Officer