As Content Manager, you will be responsible for implementing and iterating the content framework. The framework describes the what, why, and how of producing high-quality, effective content at Battersea:
What: Defining content pillars and content types that the content team works on.
Why: Ensuring that all content the team produces supports Battersea’s overall marketing strategy and organisational strategy.
How: Upholding an efficient process for content production and effective collaboration with stakeholders.

Collaboration is essential within this role. You’ll need to work closely with senior stakeholders and channel owners across the Brand team, Digital team, Communications, Insight and Impact and the wider organisation.

Strong communication, interpersonal and consultative skills, and the proven ability to build relationships are vital to aid the smooth delivery of strategic projects and to drive to do things more effectively and efficiently through buy-in.

You’ll be adept at using data to inform content strategy and content approach exploring the ‘why’ across user needs. This includes leveraging insights, conducting content evaluations, and performing your own desktop research to bring our work to life, as we continue to develop our audience building and evaluation frameworks.

You’ll be supporting a dynamic Content team, giving guidance, coaching and fostering a culture of creativity and strategic direction, so they can deliver the right content, to the right audience at the right time which inspires connection to our cause and engagement with our brand.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

28 days of annual leave (plus 8 days paid public holidays) per year
Discounted gym memberships and cycle to work schemes
Employee Assistance Programme and access to Wellbeing Resources.
Generous pension contributions – up to 10% employer contribution
Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our Hybrid Working Policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact jobs@battersea.org.uk or call us on 020 3887 8341.

More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd November 2024
Interview date(s): 7th November 2024 (1st round); 14th November 2024 (2nd round)
Start date: ASAP

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

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Content Manager